Visitor precautions and outbreaks

Current outbreaks or advisories

Updated: Monday, April 22, 2024, 11:35 a.m.

Date declared Location Unit and/or program Outbreak type Contact information

Please note that additional areas/units may be impacted by limited visitation or visitor restrictions due to COVID-19 or other outbreaks. In these circumstances, immediate family members will be notified directly.

COVID-19 – Note: For more information regarding current visitation guidelines/restrictions, please visit the Visiting during the COVID-19 pandemic webpage.

The current outbreak or advisory list is updated when a new precaution or restriction is declared for visitors at one of our facilities. When the outbreak or advisory is over, the facility is removed from the list. Please note that this list may not be exhaustive and immediate family members may be contacted directly regarding visitor precautions or restrictions, as needed.

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe.

If a precaution or restriction is in effect, individuals should refrain from visiting that facility when possible, and immediate family members should contact the facility before visiting.

When visitor precautions are in place:

Visiting is permitted but the public is being cautioned about a current outbreak. During visitor precautions, visitors will be required to wear the appropriate personal protective equipment (PPE).

When visitor restrictions are in place:

Visiting is prohibited and visitors are only permitted under exceptional circumstances; for example, palliative care visitation or as a designated support person that is deemed necessary for care. During visitor restrictions, any permitted visitors will also be required to wear the appropriate PPE.

During the COVID-19 pandemic, please see visiting during the COVID-19 pandemic to learn more.

What is immediate family for the purpose of visitation at an Eastern Health facility?

For the purpose of visitation to Eastern Health facilities, immediate family refers to a mother, father, sister, brother, son, daughter, next of kin or significant other, as indicated by the patient or resident. In the case where there is no family, a friend can be identified by the patient or resident as a visitor. Patients and residents may also identify a care provider as approved by the site management.


We ask visitors to use our hand hygiene stations when they enter and exit our facilities, particularly if a reported outbreak or advisory is in effect.

Help to reduce the spread of illness:

  • Do not visit if you are ill or are experiencing flu-like or gastrointestinal symptoms.
  • Clean your hands before entering and after visiting your loved ones.
  • Cover your coughs or sneezes with a tissue or with the crook of your arms.
  • Refrain from touching your loved ones’ face.
  • Check with nursing staff before you visit.
  • Should you visit more than one resident at one visit, please ensure you take necessary precautions and repeat hand hygiene.
  • Wear protective equipment, such as masks, gown and gloves for the duration of the visit, when advised by nursing staff. Nurses will show you how to properly apply and remove personal protective equipment.

Infection Prevention Resources

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Last updated: 2024-04-22