Support persons and families are partners in care.
Eastern Health’s Family Presence and General Visitation policy (PDF) enables clients to designate one family member, or other loved one, to provide support to them while they are receiving care. Support persons are chosen by the client or substitute decision-maker to be involved in supporting their loved one’s health-care needs. They are an important partners in care, and can be present with their loved one outside of general visitation hours.
Designated support persons are welcome on the units outside of regular visiting hours, 24 hours a day, seven days a week; if they wish and in consultation with their loved one’s care team.
Visiting hours for designated support persons
24 hours, seven days a week
This approach creates a welcoming environment that provides family and caregivers with the opportunity to more fully participate in the care of their family member or loved one.
General visitation hours
General visitation hours are available for family and visitors not specified as the support person.
Due to the specialized nature of some care services, visiting hours may not be the same on all units. Please confirm visiting hours with health-care staff on the unit you are visiting. The needs of your loved one should be balanced with the needs of other clients, patients, residents and their families and visitors. In order to support the privacy and safety of all, we ask that you respect and comply with the requests of the health-care team to limit the number of visitors at the bedside to two persons at a time for the benefit of all clients, patients and residents (unless otherwise specified for special circumstances).
The Family Presence and General Visitation policy enables clients to designate one family member, or other loved one, to provide support while they are receiving care. The policy is being implemented in stages, as noted above.
Client and Family-Centred Care
Client- and Family-Centred Care
Telephone: 709-777-6777
Related Links:
|
 |
|