COVID-19 Information


COVID-19 Vaccine Clinics

Button with words COVID-19 Vaccine clinicsWe are actively offering COVID-19 vaccine clinics. Please visit our vaccination page for the most up-to-date details on who can book an appointment and how, and other information.

Individuals who are unable to book their COVID-19 vaccine appointment online, need to cancel or reschedule their appointment or who have any other questions regarding their COVID-19 vaccine appointments may call 1-833-951-3884. 

COVID-19 Safety Protocols

We have ongoing COVID-19 protocols and guidelines in place at hospitals and health-care facilities throughout the region:

  • Screening;
  • Visitor guidelines;
  • Mask requirements; and
  • Physical distancing.

These are necessary precautions designed to help keep patients, clients, residents, visitors, staff and physicians safe and support quality care for patients, clients and residents.

COVID-19 Testing, Treatment Options and Symptoms

  • Two COVID-19 Rapid Antigen Tests containing five tests each (or 10 tests for each household) are being delivered to households by Canada Post. Tests are also be available at public libraries and MHA offices across the province. For more information, please visit the Government of Newfoundland and Labrador’s ‘How to get a Rapid Antigen Test’ webpage via
  • If you are at higher risk of severe disease, you should test for COVID-19; this can be done using a rapid antigen test. If positive, you may be eligible for early treatment. Contact your primary care provider (family physician or nurse practitioner) or your pharmacist to discuss if treatment is appropriate for you.
  • If you have symptoms of COVID-19, stay at home until your symptoms have improved and you haven’t had a fever for at least 24 hours. It is recommended to use a rapid self-test. Repeat testing improves accuracy; if the first rapid self-test is negative, and you continue to have symptoms, do another test 48 hours later. For more information regarding rapid self-tests, please visit the Government of Newfoundland and Labrador’s webpage via
  • To keep those around you safe, when you are feeling better and leave home, for 10 days after your symptoms started, you should wear a mask outside your household, avoid non-essential visits to high-risk areas, and avoid non-essential close contact with high-risk individuals.

Self-Isolation Assessment Tool

For more information regarding self-isolation, please refer to the Government of Newfoundland and Labrador’s Self-Isolation Assessment Tool via


  • Individuals are advised to direct their questions about hospital appointments and general COVID-19 inquiries to the appropriate program area/department. A list of contact numbers for appointment inquiries as well as general information numbers/switchboards can be found on Eastern Health’s website.
  • If you have any questions about your health, please contact your health provider directly.
  • If you feel there has been a change in your health status, please contact your physician or nurse practitioner for an appointment. If you do not have a family doctor or a regular health provider, please call the NL HealthLine at 811 to speak to a registered nurse 24 hours a day, seven days a week about any health issue or concern.
  • If you are experiencing an emergency, please go the nearest emergency department, or call 911 for an ambulance.
  • If you are experiencing a mental health crisis, please call the NL Health Line at 811.

Preparing for your visit at our facilities

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Last updated: 2023-10-12