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Frequently Asked Questions

 
 
When is the  Janeway Resource Centre open?
 
The Centre is open Monday to Friday from 8:30 a.m. to 4:00 p.m. We usually close for lunch 12:00 p.m. to 12:30 p.m.
 
 
 
Who can use the  Janeway Resource Centre?
 
The centre is open to all patients and families, staff members and anyone in the community.  
Anyone in Newfoundland and Labrador can borrow materials from the centre. We’ll even mail books and information to you for free.
 
 
 
Are children welcome in the Janeway Resource Centre?
 
Yes, children of all ages are welcome! There are books, games, and colouring pages to keep them busy. Children ages 13 and under must be supervised by an adult while in the centre.
 
 
 
Is there a cost for services?
 
No. You can borrow books for free and there is no charge for using the computers, printer, or fax machine. 
 
 
 
Can books be checked out of the resource library?
 
Yes, books and DVDs may be borrowed for three weeks. They can be renewed for three weeks if no one is waiting for them. Reference books and magazines cannot be checked out. You can check out up to five books at one time.
 
To check out a book, you need to provide your name, mailing address, and phone number. You may submit a request for information in person, by telephone, or by email:

Telephone: (709) 777-2946
Fax: (709) 777-2948
 
You can search the books in our library by using our library catalogue
 
 
 
Do you have regular books?
 
Yes, the resource library has some novels for teens and adults and storybooks for children. These books have been generously donated, so they are free to take and do not need to be returned to the library.
 
 
 
I am not very good at using computers. Is there someone who can help me?
 
Yes, the librarian can help you search for information and perform other tasks online.   
 
 
 
Can someone come to the bedside to delivery materials or ask questions about resources? 
 
Yes. The librarian will come to the bedside of a patient to bring resources related to the diagnosis of the patient.
 

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Updated Apr 5, 2017