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Child and Adolescent Central Intake

Central Intake provides a single-entry access point for the following child and adolescent mental health and addictions services within the St. John’s region:

Central Intake uses a standardized clinical tool for assessing and prioritizing referrals to ensure that clients are placed with the most appropriate service. 

In addition, our team also p

  • consultation and education to professionals and the community on various mental health issues;
  • telephone support to families who are waiting for services; and
  • information and support group sessions on specialized topics for families waiting for services.

Our Team

  • Clinical practice coordinator
  • Intake coordinators
  • Administrative assistant 
Who we see
  • Children aged 17 and under, who are experiencing mental health issues and need support or therapy.
  • Clients must have the developmental capacity to participate in a counselling relationship.
  • Parents can be referred for parenting groups and support and information sessions pertaining to children in their care.

Common reasons for referrals are:

  • Abuse
  • Anxiety
  • Behavioural issues
  • Bullying
  • Depression and mood concerns
  • Divorce and separation
  • Family issues
  • Self-harm
  • Sexuality
  • Suicidal ideation
  • Problematic substance use

Referrals not appropriate for Central Intake include:

  • Developmental assessments, including autism assessments
  • Psycho-educational testing
  • Parental capacity assessments
  • Custody assessments


How to make a referral

Self-Referrals can be made for the:
  • Rowan Centre Adolescent Addiction Service
  • Bridges Program 
  • Janeway Family Centre
  • Community mental health counsellors
Referrals are made using the Mental Health and Addictions referral form (PDF). Note a physician's referral is required to access outpatient psychiatry.

Please fax fully completed form to: (709) 777-2211. For more information, please call: (709) 777-2200.
Hours of operation
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Southcott Hall,5th Floor
100 Forest Road 
St. John’s, NL  A1E 1E5

For more information, please call: (709) 777-2200.


Updated May 3, 2017