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Strategic Plan 2014-17 Healthy People, Healthy Communities
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Goals, Objectives and Indicators

Access: Improving access across our organization

Three-Year Goal:
By March 31, 2017, Eastern Health will have improved access by providing the right intervention at the right time and in the right place.

Year 1 Objective:
By March 31, 2015, Eastern Health will have implemented initiatives to address challenges related to Alternate Level of Care.

Year 2 Objective:
By March 31, 2016, Eastern Health will have further implemented initiatives to address challenges related to Alternate Level of Care.

Year 3 Objective:
By March 31, 2017, Eastern Health will have reviewed and revised its initiatives to improve access to community-based services as necessary.


Indicators of Success

Eastern Health will measure its progress toward its three-year goals (2014-17) through the following indicators:

  • Improved access, as demonstrated by the following indicators:
    • Decreased admissions for Ambulatory Care Sensitive Conditions
    • Decreased Alternate Level of Care (ALC) days as a per cent of total adult patient days
    • Improved Length of Stay
    • Decreased ER Wait Time – Time to Physician Initial Assessment

To ensure we are on track to meet our overall goals, the following indicators have been selected for the first year’s objectives (2014-15):

  • Explored the “Home First” philosophy
  • Completed further analysis and process improvements to address identified challenges
  • Developed and monitored the following indicators:
    • Rate of admissions for Ambulatory Care Sensitive Conditions
    • Alternate Level of Care (ALC) days as a percent of total adult patient days
    • Length of Stay
    • ER Wait Time – Time to Physician Initial Assessment

Indicators for years two and three will be developed with each Annual Performance Report, as our progress each year determines our focus for subsequent years.

 

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Updated Jun 27, 2014