Top Left Logo
Strategic Plan 2014-17 Healthy People, Healthy Communities
Skip Navigation Links
Home
Careers
Tenders
Give
For Health Professionals
Contact Us

Spacer Spacer Spacer Spacer
Index      Small Text Medium Text Large Text  


Goals, Objectives and Indicators

Quality and Safety: Improving our culture of quality and safety

Three-Year Goal:
By March 31, 2017, Eastern Health will have improved the culture of quality and safety throughout the organization.

Year 1 Objective:
By March 31, 2015, Eastern Health will have finalized its Safety Culture Strategy.

Year 2 Objective:
By March 31, 2016, Eastern Health will have implemented its Safety Culture Strategy.

Year 3 Objective:
By March 31, 2017, Eastern Health will have reviewed and revised its Safety Culture Strategy as necessary.


Indicators of Success

Eastern Health will measure its progress toward its three-year goals (2014-17) through the following indicators:
  • Finalized and implemented a Safety Culture Strategy
  • Developed and monitored the following indicators:
    • Increased rate of hand hygiene compliance
    • Increased percentage of Medication Reconciliation compliance (Accreditation Canada ROP)
    • Improved Hospital Standardized Mortality Ratio (HSMR)
  • Increased reporting of workplace “near miss” incidents (1)  
  • Developed a business continuity plan

To ensure we are on track to meet our overall goals, the following indicators have been selected for the first year’s objectives (2014-15):

  • Finalized a Safety Culture Strategy
  • Developed and monitored the following indicators:
    • Rate of hand hygiene compliance
    • Percentage of Medication Reconciliation compliance (Accreditation Canada ROP)
    • Hospital Standardized Mortality Ratio (HSMR)
  • Developed tools and processes to track workplace “near miss” incidents
  • Begun development of a framework for business continuity of programs and services

Indicators for years two and three will be developed with each Annual Performance Report, as our progress each year determines our focus for subsequent years.

 
(1) According to the Newfoundland and Labrador Workplace Health and Safety Compensation Commission, a “near miss” is an “undesired event that, under slightly different circumstances, could have resulted in personal injury, property damage or loss.” Identifying near misses provides the opportunity to prevent future injury by putting remedial measures in place where possible, see trends and address high volume risks, and to evaluate the implications of solutions when we implement them.

spacer


Updated Jun 27, 2014