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COVID-19 Vaccines

COVID-19 vaccination clinics are open to ALL residents who are ages 65 and over as of December 31, 2021.  
There is no need to pre-register for an appointment and anyone who has already pre-registered in the 70 plus years of age group should also proceed to book an appointment.  
The advantages to booking appointments online are: 
  • easy accessibility.
  • confirmed appointment dates and times within minutes via email.
  • no wait time.
  • ability to book appointments 24 hours/seven days a week: and
  • ability to view all available appointment locations and times resulting in choice for individual schedules.
The public is reminded that they should not schedule an appointment for a vaccine if they are experiencing symptoms of COVID-19. Instead, complete a COVID-19 Assessment and referral.
When Registering Online  
  • To ensure a successful online booking, residents are encouraged to use Google Chrome as the preferred browser
  • It is also important to use a personal email address if possible as many companies have spam filters that can prevent confirmation emails. 
    • Always check spam/junk folders for email confirmations. 
  • It is also a good idea to write down appointment dates and times as a precaution after completing bookings.
To book an appointment at one of the available clinics:
Eastern Health is encouraging people to check with family and friends who are 65 years and over to offer their assistance to anyone having difficult booking their appointment online.
If anyone is experiencing difficultly booking their appointment, please click here for the how-to video, or contact 1-833-951-3884 between 8 a.m. and 8 p.m.
Individuals will know when the clinics are full when there are no longer any available appointment slots available in the online system.
If you are not able to get an appointment in a community/clinic of your choice, Eastern Health will be announcing more clinics in the future. 
About AstraZeneca
Newfoundland and Labrador public health officials paused the administration of the AstraZeneca/COVISHIELD vaccine for adults under age 55 on March 29, 2021. This decision was based on new guidelines from the National Advisory Committee on Immunization, which cites European reports of rare instances of vaccine-induced prothrombotic immune thrombocytopenia (VIPIT) in people four to 20 days after receiving the AstraZeneca vaccine. For more information, please visit the government of NL website.
Health Canada reviewed the AstraZeneca COVID-19 vaccine and stated the benefits in protecting Canadians from COVID-19 continue to outweigh the risks and encouraged Canadians to get immunized with any of the COVID-19 vaccines that are authorized in Canada when they are eligible. 
Frequently Asked Questions
How can I find out what priority group I am in to receive the COVID-19 vaccine?
The Provincial Government has established a phased approach for vaccine administration. You can find a list of priority groups on the priority groups web page
How do I pre-register to receive a COVID-19 vaccine appointment? 
Individuals can pre-register by visiting or by calling 1-833-668-3930 or 709-273-3930 from 8:00 a.m. to 8:00 p.m. seven days a week. Pre-registration is open people 70 years and older, home support workers and adult Indigenous. 
Once I’ve pre-registered, when will I hear back with an appointment time?
The vaccination booking process is ongoing and will continue to take place over the next several weeks for those in phase 2. Vaccinations will continue to take place throughout the spring and summer as we move through vaccine phases.  
Why is it taking so long to hear back?
There are many people pre-registered. As a result, it may take several weeks before you receive notification of an available vaccine appointment.  
How do I know if my appointment is confirmed?  
If an email address was provided at pre-registration, an email will be sent to that address with directions on how to go online to confirm your vaccine appointment. Don’t forget to check your “Junk Mail” folder. 
The confirmation email will include a booking code along with a link (URL) that will allow you to schedule the specific day and time of your appointment via the online booking portal called Pomelo (formerly called Health Myself). Please do not share the booking code. Individuals who did not receive a confirmation email directly from Eastern Health, should not book an appointment at this time. 
If an email address was not provided at the time of pre-registration, you will receive a phone call from the booking clerk, who will confirm your appointment date, time and location.   
If you have questions, please call 1-833-951-3884. 
Will I know what vaccine I will receive before my appointment? 
No. Vaccine shipments will be aligned with clinic schedules.  
I have received an email but can’t book on-line. Who can I call?
Please call 1-833-951-3884, and someone will be happy to assist you with your booking.
I pre-registered by phone and am waiting to receive a phone call to schedule my appointment. How will the phone number be displayed?  
It should show as “Eastern Health.” However, on some call displays, a call from Eastern Health can also appear as “Unknown Caller.”   
When I use the online booking system to book an appointment, I don’t see a clinic in my area. What do I do?
If you do not see a clinic scheduled near you or the clinic in your area is full, you can book into any other available clinic in the schedule. You can also check back the system at a later time, as schedules will be updated regularly
Please note that sites and clinics will continue to be added as the vaccine rolls out. Fully booked clinics will not show in the online booking system.
If you have questions, please call 1-833-951-3884.
Can I schedule an appointment for a clinic that is not in my area?
I/my family member lives in a congregate living facility (long-term care, personal care home, community care home, or other), and missed the COVID-19 vaccination. What do I do?
All clients who reside in a congregate living facility and missed the first vaccination will be vaccinated by the immunizing team during the next scheduled round of vaccinations at that site. Eastern Health staff at that facility will keep track of all those waiting for an appointment, including those who were admitted since the last vaccination visit or those who were in isolation
What do I need to know to prepare for my appointment?
  • Wear a shirt that allows for easy access to your upper arm, such as a short-sleeved shirt.
  • Bring your MCP card or another piece of identification that proves your age, such as your driver’s license, birth certificate or passport.
  • Arrive at the location no more than five minutes prior to your appointment. 
  • Follow the directions of staff and signage. 
  • Don’t forget to wear your mask and maintain physical distancing! The use of vented masks is not permitted. 
  • Once you receive your vaccination, you will be directed back to your vehicle with further instructions. 
    • Those without a personal vehicle will be provided a place to wait inside after vaccination
When will I receive my second appointment for the second dose of vaccine?  
Appointments for the second dose are generally within 16 weeks of the first dose. Eastern Health will be following up with individuals to notify them of their appointment for their second dose of vaccine.  
Where do I get vaccinated?
Clinics are located throughout the Eastern Health region at the following locations: 
  • Arnold’s Cove Recreation Center
  • Bay Bulls Lifestyle Center
  • Bell Island Town Hall
  • Bonavista Lions Club
  • Branch Community Center
  • Carbonear, the former Fongs Motel, 143 Columbus Dr.
  • ClarenvilleOld Scotia Bank, Memorial Drive (lower shopping center)
  • Conception Bay SouthAll Saints Parish Hall 
  • Dildo Lions Club
  • Ferryland Team Room
  • Freshwater/PlacentiaFreshwater Community Center
  • Grand Bank Lions Club
  • Heart’s Delight-Islington Community Center
  • Holyrood Legion
  • Lethbridge Fire Hall
  • MarystownWamic Holdings Ltd, McGettigan Drive 
  • Mount Carmel Town Hall
  • Norman’s Cove Recreation Center
  • Old PerlicanJohn Hoskins Community Center 
  • St. Bride’sBranch Community Center/Town Hall
  • St. John’s (including east and west end) 
  • St. Lawrence Recreation Center
  • St. Mary’s Town Hall
  • Trepassey Social Center 
  • Whitbourne Lions Club
St. John's Clinic Location
The COVID-19 vaccination clinic is located at the Village Mall, 430 Topsail Rd., St. John's.
The designated entrance faces Topsail Road and is located on the ground floor, front of the building, to the left of the Dollarama sign. See images below:
Map View 
 Outside entrance of Village Mall COVID-19 Clinic 
 Outside Village Mall COVID-19 Vaccine Clinic entrance
Additional Information 
What can I do now? 
Until vaccines become more widely available, please help stop the spread of COVID-19 by following public health directives. Wear a mask when in public places and observe gathering limits, social distancing guidelines and hand washing guidelines
Learn more:
Stay home if you feel unwell and complete a COVID-19 Self-assessment.
For more information about the COVID-19 Immunization Plan for Newfoundland and Labrador, please visit the Provincial Vaccine site.
Approved Vaccines
COVID-19 vaccines are safe, effective and save lives. Getting vaccinated not only helps protect you from contracting COVID-19, but will reduce the severity of the symptoms should you contract the virus. 
Four vaccines, Pfizer BioNtech, Moderna, AstraZeneca and Johnson and Johnson are currently approved for use in Canada. The Pfizer BioNtech, Moderna, AstraZeneca vaccines are given in two doses, 16 weeks apart while the Johnson and Johnson vaccine is given in one dose. Johnson and Johnson is not currently available in this province. 
Each vaccine has different recommendations on who can receive it and each has different levels of efficacy, or effectiveness. 
Learn more about COVID-19 vaccines:


Updated Apr 16, 2021