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Hospital and Site Entrances

The number of entrances at Eastern Health facilities has been adjusted in an effort to manage and screen individuals upon entry. 
We remind the public to maintain physical distancing while in our facilities.
Ambulatory care patients, individuals arriving at the emergency room, clients and visitors will be asked to perform hand hygiene, be given a procedural mask and screened for symptoms of COVID-19 upon entering Eastern Health facilities before proceeding to their appointments.  
When arriving at Health Sciences Centre and Janeway Children's Health and Rehabilitation Centre; St. Clare’s Mercy Hospital or Dr. G.B. Cross Memorial, patients are asked to follow the new directional signage and to enter the facility using the designated entrance for their appointment. In city hospitals, entrances are labelled with a large number visible on the outside of each entry point. Below is an entrance numbering key for city hospitals for reference.
During peak hours between 7:00 a.m. and 10:00 a.m., staff and physicians will enter the facility at identified staff entry points, some of which are also patient entry points.
Health Sciences Centre (HSC) and Janeway Children's Health and Rehabilitation Centre
  • All visitors of patients to the Health Sciences Centre should enter through the Emergency entrance during all operational hours. 
 Door number Entrance Process
 1 HSC emergency room entrance
Emergency patients, all visitors and staff  
(All patients on weekends and after 4:00 p.m. on weekdays)
 2 HSC main entrance
Patients from Monday – Friday, 7:00 a.m. – 4:00 p.m. only  
(not including cancer care patients, or nuclear medicine and PET- CT patients) 
3 Cancer Care entrance Cancer Centre patients only
 5 HSC medical imaging entrance Nuclear medicine and PET- CT patients, medical imaging and other staff
 7 Janeway main entrance Janeway staff and patients only

St. Clare's Mercy Hospital 
 1 Main entrance Patients
 2 Emergency room Emergency room patients and emergency room staff

Dr. G.B. Cross Memorial
  • When arriving at the Dr. G. B. Cross Memorial Hospital, patients are asked to enter the facility using the designated entrance for their appointment. 
  • Main entrance will be open between 7:30 a.m. and 4:30 p.m. for the appointments outlined below.
  • Effective July 20, 2020, if you are scheduled for visitation at the Dr. G. B. Cross Memorial Hospital, please check in at the main reception between the hours of 8:30 a.m. and 4:30p.m. If you are scheduled visitation after 4:30 p.m., please check in to the ER Reception before proceeding to the patient’s room.

Surgical Appointments:

  • Clinical appointments
  • Minor procedures
  • Endoscopies

Obstetrical/Gynecological (OBS) appointments:

  • Clinical appointments
  • Colposcopy
  • Non-Stress tests
  • OBS assessments

Internal Medicine:

  • Clinical appointments
  • Stress testing
  • Holter monitors
  • ECG
  • EEG

Dietician/Diabetic educators


Respiratory appointment, sleep studies

Pediatric appointments

Speech therapy

Occupational therapy

Pain management

 The emergency department entrance at Dr. G.B. Cross Memorial is for use by patients who are attending appointments for the following services: 
  • Medical imaging appointments:
    • X-Ray
    • CT
    • Ultrasound
    • Mammography
    • Bone Density
  • Emergency services
  • Chemotherapy
  • Pre-chemotherapy appointments
  • Ambulatory care
  • Surgical day care
  • Visitors 


Updated Jul 15, 2020