The following content is a snap shot of some of the progress from our 2017-2020 Strategic Plan.
Eastern Health is committed to improving Access,
which involves addressing wait times, as well as some of the barriers to
patient flow throughout the system.
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Chronic Conditions
Fewer patients with chronic conditions, such as diabetes and angina, have
been admitted to the hospital, which means more patients are being treated effectively
in the community.*
*In Quarter 2 of 2018/19
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Mental Health and Addictions
Access
to community Mental Health and Addictions services is improving with more patients
being seen sooner.*
*During the first three Quarters of 2018/19
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CEO Award of Excellence In 2018, our Mental Health and Addictions team on the Burin Peninsula received a CEO Award of Excellence for Innovation. There is no longer a wait for Mental Health and Addictions services and no need for a referral with the new 100 per cent walk-in service in Burin.
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Quality and Safety is an integral priority for
Eastern Health that is consistently woven throughout the organization and all
that we do.
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Experience of Care
Eastern Health is soliciting feedback from clients through
our Experience of Care survey and using this feedback to improve the quality of
care we provide. 87.5 per cent of respondents reported overall satisfaction with their
care and services from the Emergency Department.
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Client and Family Advisors
Client and family advisors share their experiences to help make
a positive impact in health care. Eastern Health surveyed its advisors to
determine whether they viewed their contribution with us as being meaningful. 83.3 per cent of advisors reported meaningful involvement!
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Eastern Health is committed to collaborating
with community partners and engaging the population in activities and
initiatives to improve the health of the population.
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Cancer Screening
Participation rate in the Newfoundland and Labrador Colon
Cancer Screening Program for targeted individuals who are 50-74 years of age and
at average risk for colorectal cancer has increased.
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Breastfeeding
The
rate of mothers who initiated breastfeeding has increased over the last three
years.
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Eastern Health is committed to increasing employee engagement and improving employee wellness.
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Sick Leave
Sick
leave has decreased 6.4 per cent since 2014-15. However, there was a 3 per cent increase during 2017-18 in comparison to the year prior, highlighting the need
to refocus on addressing the underlying causes of high sick leave.
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Employee Engagement
The AON Hewitt Employee Engagement Survey showed a 4 per cent increase in the employee engagement rate for the organization.
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For Eastern Health to continue to improve
access, quality and safety, and the health of the population, the organization
must be sustainable.
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Patient Stay
Length of stay is calculated as the total number of days a
patient is in the hospital over the expected number of days, in comparison to
similar cases across Canada. Any value above 100 per cent indicates patients have
stayed longer than expected. In 2017-18, fewer patients have stayed longer than
expected in comparison to 2016-17.
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Please note: This document does not include all indicators in
our Strategic plan. For a complete update, please view:
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