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Safe Resident Care

We are committed to providing safe resident care. Eastern Health facilities have implemented a number of safety initiatives to ensure quality care to our residents. These include:

Our health care providers report all incidences and learn from each one of them. To offer quality care, we also measure key quality indicators (i.e. fall rates and access time) to measure our successes and identify areas for improvement.

To ensure your long-term experience is at its best, you and your family have a lot to offer towards the safety of your health care. We believe that you can ensure a safer experience by being involved and informed about your care and treatment.
We invite you to watch the following video, Your Role in Safety, Long-Term Care:

Why should you get involved in your care?

  • By being involved you can let your care team know when you don’t understand what is being said.
  • By being active in your own health care, you will know what to expect, how to look after any problems and who can help you.
  • By becoming informed about your health and plan of care you will help us do what is right for you. 
  • By being involved and informed about your care and treatment, you can ensure a safer experience.

For more information on how you contribute to safe care for you and others see:


Updated Nov 9, 2016