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Employee and Family Assistance Program

Employee and Family Assistance ProgramThe Employee and Family Assistance Program (EFAP) is a short-term employee benefit program. It provides CONFIDENTIAL, professional assessment, referral, and follow-up services to assist employees and their family members experiencing personal problems associated with home and work life. The goal is to enhance the health and wellness and improve productivity of employees. Please download the brochure below for more information.

EFAP Brochure (PDF,2014)

Program Eligibility

The program is available to all employees and immediate family members of employees. Individuals other than employees are encouraged to utilize their own EFAP if one exists.

Scope of Services Offered

The EFAP offers assistance in a variety of areas including:

  • Addictions
  • Anger Management
  • Bereavement / Grief
  • Critical Incidents
  • Coping with Illness
  • Family
  • Financial
  • Marital or Relationship
  • Mental Health
  • Parenting
  • Work/Life Balance
  • Workplace Problems


The cornerstone and most important element of the Employee and Family Assistance Program is CONFIDENTIALITY. Information cannot be released without informed consent of the employee or where required by provincial or federal legislation.
Contact us
Kathy Taylor-Rogers 
EFAP Regional Coordinator
Telephone: (709) 777-3153 
Contact Kathy if you are located, or belong to the following groups/sites:
  • Health Science Centre (Cancer Care Program, General Hospital, Janeway Child Health and Rehabilitation Program) 
  • St. Clare’s Mercy Hospital  
  • Medical Staff  
  • Centre for Nursing Studies  
  • Peninsulas Region

Lori Hewitt 
EFAP Regional Coordinator
Telephone: (709) 752-8792
Contact Lori if you are located, or belong to the following groups/sites:
  • Eastern Health Administrative Office/ Waterford Hospital 
  • Long Term Care
  • Community and Mental Health Services   
  • Dr. L.A. Miller Centre
  • Major's Path 
  • Rural Avalon  
  • Dr. Walter Templeman Health Centre  
  • Central Kitchen  
  • Central Laundry 
  • Mount Pearl Square 
  • Eastern Residential Support Board

Site Referral EFAP Agents are listed below:

  • Bonavista area (709) 468-5286
  • Clarenville area (709) 466-5229



Downloadable Documents:
EFAP Brochure (PDF, 2014)

Updated Aug 4, 2016