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Patient Navigator

Who We Are
 
Cancer Care Patient NavigatorsPatient navigation is a process by which a person with a suspicious finding or known cancer is guided through and around the cancer care system.  Being told you have cancer often brings with it more questions than answers, fear of what is to come and stress for all those involved.

Through the Cancer Care program of Eastern Health, specially trained oncology (cancer) nurses act as compassionate and effective guides.  The patient navigator offers practical help to bridge the gap and assist patients, families and caregivers understand and work through the series of treatments, services and challenges encountered on their cancer journey.

Cancer patient navigators are highly resourceful.  They can help problem solve, assist with counseling and coordinate support care services through referrals.  Navigators are trained to anticipate, address and overcome barriers to care and help with timely access to services.

The intent of this program is to help patients and their families access services.   The use of patient navigation services will enable patients and their families to play a more active role in their care, creating a better experience and easing transitions through the various stages of the cancer journey.  This will enhance wellbeing and quality of life for those touched by cancer.

What Our Patients Say

“When I was told I had breast cancer, all I could think about were my young children and how they would react to seeing me with no hair.  The patient navigator helped me so much with this…helped me emotionally, so that when I finally came for my visit with my doctor I was able to concentrate on the treatment discussion."

“I was so happy to have certain things taken care of before I got to the Cancer Center."

“To say that the navigator was amazing is an understatement.  What a wealth of knowledge and such a nice person...super understanding and so professional."

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Updated Jul 17, 2012