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Engage Us

We are continually working to improve the patient, resident and client experience at Eastern Health. We are committed to partnering with clients and families to improve health-care quality, patient safety and client experience.
At Eastern Health, there are several ways clients, patients, residents and families can engage with us:
Eastern Health’s Community Health Survey is open to residents who use Eastern Health services. The survey will provide both Eastern Health and communities with a roadmap to help improve the overall health of our communities. 
Please click on the image below to complete the Community Health Survey.
 Please click on the image on the right to complete the Community Health Survey
Individuals who are unable to access the survey online can call (709) 777-8692 in St. John’s or toll-free at 1-866-777-8692.
The survey will provide Eastern Health with information on health and wellness and help guide health-care planning. 
Please take a moment to share your thoughts with us!
Client- and Family-Centred Care (CFCC) Advisory Councils
We want clients and families to be involved in improving the care we provide! CFCC Advisory Councils give clients and families a way to be active in improving health care. Advisors consist of volunteer patients, clients and residents who can provide a client and family voice and who work in partnership with staff and/or physicians to improve experiences of care. In CFCC, the term client also refers to patients and residents.
Consultation Sessions: Bonavista Peninsula Primary Health-Care Initiative

Consultation Sessions: Burin Peninsula Primary Health-Care Initiative
Eastern Health consults with different groups and sectors throughout the region on matters that will contribute to improve health care. More recently, we held community consultation sessions in Burin Peninsula regarding primary health-care services.    

Consultation Sessions: Clarenville and Area Primary Health-Care Initiative 
Eastern Health is continuing its community consultations on primary health care in the Clarenville area. Consultations were recently held in Clarenville, Swift Current, Lethbridge, Arnold’s Cove and Little Heart’s Ease.
Experience of Care Surveys
The Experience of Care Survey is an initiative undertaken by Eastern Health that provides an opportunity for clients and, in some cases families, to share their opinions and experiences with the services provided by the organization.  

Client Relations  
Our Client Relations Office welcomes feedback about any of the care or services you, or your family, received from Eastern Health. Feedback can be in the form of a compliment, a comment or a complaint.
Volunteer Resources
Our volunteers work in every corner of Eastern Health. Volunteering at your local health facility may be the most rewarding experience of your life.
Related Links


Updated Apr 3, 2019