Eastern Health - Palliative Care for Health Professionals

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Palliative Care for Health Professionals

This information is intended for health professionals. For general information, please visit the Palliative Care website.

Regional palliative care services are part of the Rehabilitation, Continuing Care and Palliative Care Program of Eastern Health. The information below describes the process for health-care providers wishing to refer patients to palliative care services.

Referral Process
Provincial Physician On-Call for Palliative Care
LEAP Training

Referring Patients to Palliative Care

When to refer

When a patient is diagnosed with a life-limiting illness, and is experiencing a high symptom load, or has finished active treatment, s/he is eligible for referral. Patients can be referred to palliative care even if they are still receiving active treatment for symptom management.

Why refer a patient

The palliative care consult physician or nurse practitioner will assess the patient’s symptoms and make recommendations regarding pain and symptom management, with the goal to improve the patient’s quality of life while living with a life-limiting illness. The team can also pre-approve the patient for admission to the Palliative Care Inpatient Unit at the Dr. L.A. Miller Centre where the patient can receive pain and symptom management with a plan to discharge or comfort care at end-of-life if/when suitable.

How to refer

Please complete and fax a Palliative Care Referral Form (PDF) to the palliative care nurse navigator at 709-777-8970.

After the referral

Once the referral is received by Palliative Care, the nurse navigator will contact the patient to schedule an appointment. The patient will be seen by either the palliative care physician or a palliative care nurse practitioner.

Following the appointment, a copy of the palliative care consultation will be sent to the patient’s regular health-care provider.

Contact Information

The Palliative Care Nurse Navigator is the first point of contact for both clients and physicians.

The nurse navigator is available between 8:00 a.m. and 4:00 p.m. Monday to Friday by calling 709-777-7303, or 1-855-690-7303 toll-free.

If you are a patient looking for information, please visit our Palliative Care website.

If you are looking for information outside of regular office hours, please contact the Palliative Care Unit at the Dr. L. A. Miller Centre at any time by calling 709-777-8610.

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Provincial Physician On-Call for Palliative Care

An on-call palliative care physician is available province-wide to health professionals seeking information about palliative care and services. Consultations are available by phone between 8:00 a.m. and 10:00 p.m., 365 days per year.

Health-care providers can contact the on-call physician at 709-777-8610.

This service is available exclusively to health-care professionals in Newfoundland and Labrador. If you, or a family member, are living with a life-limiting illness and would like more information about provincial palliative care services, see Palliative Care.

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LEAP Training

LEAP stands for Learning Essential Approaches to Palliative Care. This two-day training program is offered by Pallium Canada and is recommended for:

Health-care professionals who in the course of their work care for patients with life-threatening and progressive life-limiting illnesses
Care providers
Educators
Those responsible for continuing education
Health leaders responsible for quality improvement
Organizations who strive for quality care

Eastern Health’s Palliative Care Services is offering this training free-of-charge to 100 members of the organization. Information about these sessions can be found in the table below:

Date of Session	Location
Oct. 5 & 6, 2017	Park Place, 50 Manitoba Dr.,Clarenville Mulpurpose Room
Dec. 12 & 13, 2017	Dr. L. A. Miller Centre, St. John's Harbour Room
Feb. 20 and 21, 2018	Dr. L. A. Miller Centre, St. John's Harbour Room
Mar. 20 & 21 2018	St. James Anglican Church, 13 Bond Street, Carbonear Main Hall

All sessions are from 8:30 a.m. – 4:30 p.m.

For more information about the training sessions, please contact the Palliative Care Unit by phone at 709-777-8610 or by email at Margaret.snook[at]easternhealth.ca.

Updated Oct 6, 2017

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