Keeping the healthcare services we deliver to you private and confidential is one of our main goals at Eastern Health.
Our staff, physicians, volunteers and administrators sign an oath of confidentiality before they work in our organization, and they continue this commitment everyday by adhering to our policies around the collection, use, access, sharing and destruction of your personal and health information.
On this page you will find links to all our privacy and confidentiality policies, as well as policies that direct how we are to use, store and share that information.
If you have questions about privacy at Eastern Health, please contact our Privacy Office at (709) 777-8025.
Types of confidential information; our privacy/confidentiality acknowledgement; when privacy is breached.
Approved modes of transporting and communicating personal health information; storage; and appropriate sharing of information.
Communications within our firewall is secure. This policy outlines the process for communications outside the firewall and includes a public consent form to release information via email.
Proper procedure to send and receive faxes; and what to do if a fax breach occurs
We support the work of the OCR and the CYA. This policy outlines the procedure for requests from these offices.
Your health record belongs to Eastern Health, but the information contained in that record belongs to you.
The policy outlines how we handle the management of a breach.
A minimal amount of your personal health information may be used by physicians for reimbursement of health care services.
In certain circumstances, you have the right to withhold or withdraw your consent for the collection, use or sharing of your personal health information.
Eastern Health may use your personal health information for certain purposes permitted by law.
Health care providers are provided with your personal health information in order to provide treatment or health care services.
Individuals may have access to their health record upon written request, except in certain circumstances.
Your personal health information may be shared with third parties with your consent, or where required or permitted by law.
A Privacy Impact Assessment is a tool used to identify the risks of a project on individuals' privacy.