Eastern Health - Privacy and Confidentiality

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Privacy and Confidentiality

Privacy and Confidentiality

At Eastern Health, we respect our clients, patients and residents’ right to confidential care. Access to your personal health information is available to those who ‘need to know’ to provide care (physicians, nurses, therapists, technicians and other health professionals and staff).

We will not discuss your care with anyone other than your immediate family. Please arrange for only one or two relatives to call in to receive information about your condition and ask your friends and family to call those family members. This will ensure that information about your health is only revealed to those people you want to receive it.

If you have a special circumstance that requires additional security around your privacy, please let the Admitting Clerk or your nurse know about it as soon as you arrive.

The Access and Privacy Office was formed in May 2010. Our responsibilities include:

Overseeing Eastern Health compliance with access and privacy legislation
Providing advice and guidance on access and privacy issues
Processing Access to Information & Protection of Privacy (ATIPP) Requests
Facilitating Investigations by the Citizens’ Representative & Child and Youth Advocate
Investigating privacy breaches
Providing education and training on the Access to Information & Protection of Privacy Act (ATIPPA) and the Personal Health Information Act (PHIA)
Coordinating Privacy Impact Assessments (PIAs)