Our Client Relations Consultant can help you if you have feedback with any of the services you received from Eastern Health. 

This feedback can be in the form of a compliment or a concern/complaint.

What to you do if you have any type of feedback that you would like us to know about?

• Express your feedback to the person who is providing the services
• Ask to speak with the nurse, attending physician, social worker or another staff person in the area
• If you are not satisfied, ask to speak with the manager or supervisor for the area
• Contact the Client Relations Consultant

You may reach the Client Relations Consultant by one of the following methods:

1. Call the Consumer Feedback Line at 777-1399 or toll free line at 1-877-444-1399.  The Client Relations Consultant will return your call within the next business day
2. Send an e-mail - client.relations@easternhealth.ca
3. Write us at: 
   Client Relations Consultant
   Eastern Health 
   Quality and Risk Management Department
   Southcott Hall
   100 Forest Road
   St. John’s, NL A1A 1E5

Please note that at Eastern Health we welcome your feedback and we ensure that every concern/complaint is taken seriously.