Eastern Health serves a population of more than 300,000 people and offers the full continuum of health and community services including public health, long-term care, community services, hospital care and unique provincial programs and services.

Our vision is Healthy People, Healthy Communities.

We provide both health and community services for people of the region and the province. We also provide opportunities for students of health care professions to participate in clinical care and training.

• build trust and confidence in the services provided by Eastern Health by offering fair and appropriate services and a means to address concerns.
• stress the importance of strong partnership between clients, patients, and residents and health care providers.
• inform clients, patients and residents of their rights and the things they are responsible to do in order to benefit from their rights.
  

• Do you have any questions, compliments or concerns about your care? We encourage you to contact our Client Relations Office.
• Learn more about our Experience of Care Survey, an initiative undertaken to help us in providing you with the best health care possible.
• Ask us.... About Your Care
• The Bilingual Services provides language access and services to French speaking patients within Eastern Health.
• Read the Statement of Rights and Responsibilities for Clients, Patients and Residents of Eastern Health

Some of Eastern Health policies:

• Advance Care Planning Policy
• Disclosure Policy
• Policies related to Privacy and Confidentiality
• No Show Policy
• Smoke-Free Environment Policy
• Other Eastern Health site policies