Eastern Health - Visitor Precautions

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Visitor Precautions

During the COVID-19 pandemic, visitor precautions at all health-care and long-term care facilities in the Eastern Health region are in effect.

This means that all in-person visits to patients on hospital wards and residents in long-term care facilities change based on the COVID-19 Alert Levels.

Learn what this means and find out current visitor precautions on our COVID-19 Website > Visitation and Support Persons.

Virtual visitation can be an alternate way to connect with loved ones during these visitor restrictions. To arrange for a virtual visit, please also discuss your request with the care team.

We understands these changes to visitation are difficult, but they are critically important to the safety of our patients, clients, residents, staff and physicians during the COVID-19 pandemic. We thank you for your understanding and collaboration during this unprecedented time.

What are visitor precautions?

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health care facilities. They are designed to help keep residents, families, staff and visitors healthy and safe.

At times, a health-care facility may need to implement visitor restrictions if they are experiencing an increase of flu-like or gastrointestinal illness amongst patients or residents. This means that individuals should refrain from visiting the facility when possible and immediate family should contact the facility before visiting.

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Help reduce the spread of illness

Visitors can help reduce the spread of illness by doing the following:

Do not visit if you are ill.
Check with nursing staff before you visit.
Clean your hands before entering and after visiting your loved ones.
Should you visit more than one resident at one visit, please ensure you take the necessary precautions.
Wear protective equipment, such as masks, gown and gloves for the duration of the visit, if required. Nursing staff will advise which equipment is required, how to properly apply and remove it.

Please do NOT visit any health care facility if you feel ill or are experiencing flu-like or gastrointestinal symptoms.

For the purpose of visitation to Eastern Health facilities, immediate family would include a mother, father, sister, brother, son, daughter, next of kin or “significant other” as indicated by the patient or resident. In the case where there is no family, a friend can be identified by the patient or resident to visit. Patients and residents may also identify a care provider as approved by the site management.

Prevent Infection!

For infection prevention, the public is advised to wash their hands frequently, cover their coughs or sneezes with a tissue or the crook of their arms and refrain from touching their faces.

Updated Mar 15, 2021

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